Customer Reviews

Hands down the nicest people ever.They replace my headlight for free today.For my birthday what a blessing I will use them for everything I need in the future they didn't have to be so kind. Such an amazing place I recommend them to everyone having car trouble go see these guys

Amanda Elkins

I took my 93 Nissan to Dennis Hall back in March because it was idling rough and had them go ahead and do a rear end service on it as well. They did great work and at an adorable price. It is now August and I noticed it looked like my rear end had leaked a little bit and called them to see if I need to schedule an appointment to get it looked at again. They told me to just stop by and they would check it out free of charge to make sure everything still seemed correct. They got me in and out quickly and very pleased they took the time to make sure their work was correct and didn't make me have to pay for another service. I will be going back for all my vehicle needs 10/10 auto shop!

Peyton Punch

Had an issue pop up when we were traveling on the interstate. We stopped here and they helped us out super quick and were very nice. If I lived in town this would be my mechanic.

boiled pean

Great job fixing air conditioning in Hyundai veloster

Kat Mahn

We had our 2008 Honda Accord in. Our timing system was messed up and too costly to fix, Dennis Hall's helped us facilitate donating the car to a charity while we were out of town. Overall they were very communicative, straightforward, and helpful.

Chatham van Wingerden

I love Dennis Hall! My AC was broken and I brought my car on Wednesday afternoon and was able to pick it up less than 24 hours later. Russell is a great communicator about car needs, pricing, and times for repair and pick up. Would recommend to anyone in the greater Knoxville area!

Carolyn Cantrell

Very professional and courteous. They took care of my alignment problem and now my car drives well. I recommend this place!

Damian Kigel

They went over and beyond to help me. Incredible Customer Service! Very honest and helpful.

Mary King

I will recommend Dennis' to anyone looking for auto service. My family, my friends, my kids... It may not be the cheapest place in Knoxville, but the quality of service and the knowledge of the people are unmatched on this area. Specifically if you drive a Honda/Toyota I wouldn't recommend anywhere else, including dealers.

Andrew Ledford

Great shop. Very knowledgeable and accommodating. They go out of their way to fix your vehicle right.

Steven Patterson

These folks are great! Friendly, helpful, professional and trustworthy! Highly recommended!

Jonas Rice

One of the few honest car repair places around. They do a great job and do not recommend things just to drum up business

Denise McDowell

5 stars !! I brought my Subaru in because of a large water leak on the inside of my car. They got me in right away, cleaned off a sunroof tray and blew out the lines. They also put a new battery in my key fob. No charge for anything, not even their time ! Very knowledgeable. Told me just the most essential things to keep my car running smoothly and how much that would cost up front Good Vibes !!!

Shelly Hillmer

Good communication and finished on time.

Brent Wood

These guys are amazing!! We already know how hard it is to find a solid trustworthy mechanic and these guys go above and beyond. They were a huge help dealing with a Mitsubishi Outlander that I recently purchased. I would highly recommend Dennis Hall's Auto Service to anyone. Thanks to all the staff for incredible work and customer service!!

Tony B

Great people here. I had an issue with my Acura MDX (flashing warning lights). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because I was headed out of town tomorrow and, otherwise, would have needed to rent a car. I recommend Dennis Hall Auto Service and plan to come back in the future.

Justin Holcombe

I will NEVER look anyplace again for not only a good place to take my car but the most honest. I am beyond blown away how honest these people are. I needed my wheel bearings checked and just an overall check of my car. I'm single and a lot of places see single women coming and take advantage of that. So, ladies...you know what I'm talking about. This is where you can come and you will be treated with the utmost respect. Dennis Halls kept my car for a day and a half and thoroughly checked everything. I definitely need new wheel bearings. But other things they could've fixed.. like spark plugs and various other things...they said did not need right now and told me at what point to come back to have them checked. When they could have really taken advantage. Even the wheel bearings he told me as little as I drive it's not an issue and if I'm going to sell it then I might want to hold off. I spoke with Russell. Then I asked how much do I owe you for everything you've done for me. He said you don't owe us anything. I prayed in searching for someone to work on my vehicle that wouldn't lie. THIS is where God pointed me. I will never go anywhere else and to say I recommend them is an understatement. God bless you Russell and Dennis Halls Auto.

Jill Cogburn

I am so impressed with Dennis Hall. Russell and the folks at DHA fixed my 4 runner and were honest and extremely fair on cost!!!!! Thanks!!!!!!

Rob Van Dorselaer

Very professional, honest place to do business!

Melissa Braden

Excellent, friendly service for over 15 years.

Jeffrey Harris

Great service ! I don't know much about cars and they were able to fix my problem quick at no cost.

Xaverie Leonie

Wish I could give 10 stars!!! Our son was traveling cross-country and had car trouble. Another shop told him he needed a several thousand dollar repair. We were prepared to scrap the car. We called Dennis Hall's to get a second opinion. They helped me arrange a tow truck and had the vehicle fixed the same day for $83. Our son made it safely home and I couldn't be more grateful! They were honest and fair in a situation that gave then the perfect opportunity to take advantage. They even called the next week to make sure our son made it back OK. I would recommend them 1000 times over!!

Aimee Woods

Great service department. Keeping my CRV running great.

Marc W

Russell was super super helpful in helping me figure out why my car was misfiring. This was the first mechanic I could find that would work on my modified car. I'll definitely be back for anything else that goes wrong! Also the waiting room was so well decorated and customer service was 10/10. Thank you guys!

Addison Whisnant

Awesome people

j2t1m21

I love Dennis hall's! My whole family goes here and they are absolutely amazing. Always so helpful and kind!

Emmiline Vaughan

First experience with this shop and I can't say enough good things. I spoke with Russell over the phone 5ish months ago and he stayed on the phone and talked for 30+ min about an issue I'm sure he's heard 1,000 times. He was extremely knowledgeable and up front. When it came time to make the appointment he remembered our conversation, called me before starting the work and delivered on exactly what he said. This was a great first experience and it is nice to know there are still people out there who show a genuine care in their neighbor and treats everyone with honesty and respect. I will be back for more service. Had work done on a 2016 F150 Update: truck went into limp mode after returning from a 3k mile trip. Called Ford dealer and of course would've sat there for 3 weeks before diagnosis. This was a Saturday so Dennis Hall was closed, but I had it towed there, got a phone call from Russell on Tuesday morning saying truck would be done by end of day, only hold up was aftermarket warranty. Can't say enough good things about Russell and the techs at Dennis Hall. Very refreshing to deal with someone like Russell.

Ryan Gecawich

Great experience!

Tom Donnelly

This is an excellent repair shop. I have brought my vehicles here numerous times and the Dennis Hall team is always honest and quick, and their price is always exceptionally fair.

Chad Ummel

Honest, fair, professional, and reputable shop! Needed work on my 2017 Honda Civic Hatchback, this is the place to have your Honda worked on! I came into the establishment and explained to Russell what I needed done on my car. I'm fairly knowledgeable in my car having done maintenance and work on it, I moved to Knoxville from Florida and my living situation is sub-optimal to actually work on my car myself. I am very keen and cautious when it comes to finding a shop to work on my car as I've been burned in the past with dishonest and horrible individuals running car shops. As I explained to Russell what I needed done he was very receptive as well as knowledgeable in understanding what needed to be done, given that my car is modified I gave specific instructions on things he acknowledged throughout from beginning and end. Labor, price, time was all discussed prior to dropping my car off and showed great transparency and professionalism! I've already been to his shop twice to get things worked done and will be a returning customer and will definitely recommend this shop to anyone I know.

Paul Fishburn (Paul F.)

I took my car here a couple weeks ago because my car was suffering a coolant leak somewhere. While unfortunately they couldn't quite figure out where the leak was as they found no external leak and they didn't want to go messing with my hybrid system (which I completely understand and appreciate their straight-forwardness); they were all super kind and genuine people. If I was in the area again and had another issue with my car, I would 100% come here first. :) Also if the the folks there read this: I took it to a Hyundai dealership and they found that it was my EGR cooler line that was leaking coolant.

Anna Gibson

Needed A/C valve replacement. I took it to Christian Brothers and they tried to add an additional repair to the job. We took it to Hall's and they said that the additional repair wasn't needed and also quoted me almost half the price of CB. They fixed it in a day and it's running great. Great customer service as well.

Stephen Walker

I was looking for an honest mechanic and word of mouth pointed me to Dennis Hall. I am very pleased with the service and the outstanding reviews I read were on point. I'll be dealing with Dennis Hall for my car service needs going forward

Hays Stegall

When I need to know something will be done correctly, I take my car to Dennis Hall's. They can be trusted.

Linda McDaniel

Great experience, professional, and I felt well taken care of!

Love Freshour

This is a the type of auto repair service that you use for a lifetime. They are honest, fair and knowledgeable. You will have to wait awhile for an appointment but they are worth it.

ann draughon

Great people. Trustworthy. Efficient. Communicates well.

Blair Alley

Took our 2002 Honda odyssey in with a blinking drive light and the service was fantastic. Shop was great about staying in touch and the turn around was so fast. Great prices and people, if we need service again we will be returning

Stefanie Boucher

This is the most amazing auto service! They do a great job and their prices are fair. The only place I will take my cars

Angie Connors

My alternator went our. I had my car towed. My car was fixed within 24 hours.

Bronwyn Hogan

I was leaking oil from my car and my manager recommended to come here. After checking my car out Russell discovered I just needed an oil change and new filter because I put things off too long and it was showing! Great customer service and not trying to rob me blind! Definitely a life long customer now for sure!

Annamarie Boromei

Most honest people around. Dennis Hall taught them well.

Maureen Hinds

Excellent service and great people! I have used their services for over 20 years. Always reasonably priced, quick turnaround, never had to return to fix the same issue. TODAY, I had a problem with my non-electric, mechanical seat in my VW Beetle. Even though they don't service VW, I called Quinton because the local dealership wanted $220 to just look at it parts and labor would be above that. (Ew!) Quinton not only fit me in, they fixed this issue in 10 minutes (and refused to charge me since no parts were needed). These are good people you want to give your business to. :)

Dana Sebby

Fantastic experience every time. Russ the other staff are great!

Jon Crowson

I've used this auto repair shop for years and have always held them in the highest regard. Very professional and thorough.

Marshall Stout

The people here have just been amazing! They don't charge an arm and a leg for the work, and they do a good job. I've never had to bring it back because they misdiagnosed a problem and super nice, too! 5 stars, but I'll offer the 6th here.

Jeramy

Great service, been very impressed. Was quoted crazy price on getting timing belt fixed and they beat it by 35% and got it done in 2 days. I was told by another shop it would take a week or more. Love these guys and will be a repeat customer.

Patrick Nalle

We had a great experience. Service was reasonable, everyone who worked there was super friendly. Work was done timely. Will definitely return!

John Tague

Fast, accurate analysis of my problem, with old-fashioned, personalized customer service. Bravo!

Alesa Grant

Incredibly honest people. Fairly priced too. You guys have won my business.

Houston Forgey