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Customer Reviews

See What Our Customers are Saying

At Dennis Hall's Auto Service, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Dennis Hall's Auto Service to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Dennis Hall's Auto Service:


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11/21/2025

Hands down the nicest people ever.They replace my headlight for free today.For my birthday what a blessing I will use them for everything I need in the future they didn't have to be so kind. Such an amazing place I recommend them to everyone having car trouble go see these guys



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08/08/2025

I took my 93 Nissan to Dennis Hall back in March because it was idling rough and had them go ahead and do a rear end service on it as well. They did great work and at an adorable price. It is now August and I noticed it looked like my rear end had leaked a little bit and called them to see if I need to schedule an appointment to get it looked at again. They told me to just stop by and they would check it out free of charge to make sure everything still seemed correct. They got me in and out quickly and very pleased they took the time to make sure their work was correct and didn't make me have to pay for another service. I will be going back for all my vehicle needs 10/10 auto shop!



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07/17/2025

Had an issue pop up when we were traveling on the interstate. We stopped here and they helped us out super quick and were very nice. If I lived in town this would be my mechanic.



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06/15/2025

Great job fixing air conditioning in Hyundai veloster



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05/23/2025

We had our 2008 Honda Accord in. Our timing system was messed up and too costly to fix, Dennis Hall's helped us facilitate donating the car to a charity while we were out of town. Overall they were very communicative, straightforward, and helpful.



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05/15/2025

I love Dennis Hall! My AC was broken and I brought my car on Wednesday afternoon and was able to pick it up less than 24 hours later. Russell is a great communicator about car needs, pricing, and times for repair and pick up. Would recommend to anyone in the greater Knoxville area!



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04/28/2025

Very professional and courteous. They took care of my alignment problem and now my car drives well. I recommend this place!



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04/23/2025

They went over and beyond to help me. Incredible Customer Service! Very honest and helpful.



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04/22/2025

I will recommend Dennis' to anyone looking for auto service. My family, my friends, my kids... It may not be the cheapest place in Knoxville, but the quality of service and the knowledge of the people are unmatched on this area. Specifically if you drive a Honda/Toyota I wouldn't recommend anywhere else, including dealers.



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01/23/2025

Great shop. Very knowledgeable and accommodating. They go out of their way to fix your vehicle right.



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01/14/2025

These folks are great! Friendly, helpful, professional and trustworthy! Highly recommended!



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01/14/2025

One of the few honest car repair places around. They do a great job and do not recommend things just to drum up business



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12/23/2024

5 stars !! I brought my Subaru in because of a large water leak on the inside of my car. They got me in right away, cleaned off a sunroof tray and blew out the lines. They also put a new battery in my key fob. No charge for anything, not even their time ! Very knowledgeable. Told me just the most essential things to keep my car running smoothly and how much that would cost up front Good Vibes !!!



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12/07/2024

Good communication and finished on time.



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12/01/2024

These guys are amazing!! We already know how hard it is to find a solid trustworthy mechanic and these guys go above and beyond. They were a huge help dealing with a Mitsubishi Outlander that I recently purchased. I would highly recommend Dennis Hall's Auto Service to anyone. Thanks to all the staff for incredible work and customer service!!



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11/22/2024

Great people here. I had an issue with my Acura MDX (flashing warning lights). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because I was headed out of town tomorrow and, otherwise, would have needed to rent a car. I recommend Dennis Hall Auto Service and plan to come back in the future.



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10/19/2024

I will NEVER look anyplace again for not only a good place to take my car but the most honest. I am beyond blown away how honest these people are. I needed my wheel bearings checked and just an overall check of my car. I'm single and a lot of places see single women coming and take advantage of that. So, ladies...you know what I'm talking about. This is where you can come and you will be treated with the utmost respect. Dennis Halls kept my car for a day and a half and thoroughly checked everything. I definitely need new wheel bearings. But other things they could've fixed.. like spark plugs and various other things...they said did not need right now and told me at what point to come back to have them checked. When they could have really taken advantage. Even the wheel bearings he told me as little as I drive it's not an issue and if I'm going to sell it then I might want to hold off. I spoke with Russell. Then I asked how much do I owe you for everything you've done for me. He said you don't owe us anything. I prayed in searching for someone to work on my vehicle that wouldn't lie. THIS is where God pointed me. I will never go anywhere else and to say I recommend them is an understatement. God bless you Russell and Dennis Halls Auto.



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10/17/2024

I am so impressed with Dennis Hall. Russell and the folks at DHA fixed my 4 runner and were honest and extremely fair on cost!!!!! Thanks!!!!!!



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10/04/2024

Very professional, honest place to do business!



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10/01/2024

Excellent, friendly service for over 15 years.



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10/01/2024

Great service ! I don't know much about cars and they were able to fix my problem quick at no cost.



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09/10/2024

Wish I could give 10 stars!!! Our son was traveling cross-country and had car trouble. Another shop told him he needed a several thousand dollar repair. We were prepared to scrap the car. We called Dennis Hall's to get a second opinion. They helped me arrange a tow truck and had the vehicle fixed the same day for $83. Our son made it safely home and I couldn't be more grateful! They were honest and fair in a situation that gave then the perfect opportunity to take advantage. They even called the next week to make sure our son made it back OK. I would recommend them 1000 times over!!



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09/09/2024

Great service department. Keeping my CRV running great.



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08/22/2024

Russell was super super helpful in helping me figure out why my car was misfiring. This was the first mechanic I could find that would work on my modified car. I'll definitely be back for anything else that goes wrong! Also the waiting room was so well decorated and customer service was 10/10. Thank you guys!



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08/13/2024

Awesome people



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07/30/2024

I love Dennis hall's! My whole family goes here and they are absolutely amazing. Always so helpful and kind!



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07/24/2024

First experience with this shop and I can't say enough good things. I spoke with Russell over the phone 5ish months ago and he stayed on the phone and talked for 30+ min about an issue I'm sure he's heard 1,000 times. He was extremely knowledgeable and up front. When it came time to make the appointment he remembered our conversation, called me before starting the work and delivered on exactly what he said. This was a great first experience and it is nice to know there are still people out there who show a genuine care in their neighbor and treats everyone with honesty and respect. I will be back for more service. Had work done on a 2016 F150 Update: truck went into limp mode after returning from a 3k mile trip. Called Ford dealer and of course would've sat there for 3 weeks before diagnosis. This was a Saturday so Dennis Hall was closed, but I had it towed there, got a phone call from Russell on Tuesday morning saying truck would be done by end of day, only hold up was aftermarket warranty. Can't say enough good things about Russell and the techs at Dennis Hall. Very refreshing to deal with someone like Russell.



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06/26/2024

Great experience!



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06/25/2024

This is an excellent repair shop. I have brought my vehicles here numerous times and the Dennis Hall team is always honest and quick, and their price is always exceptionally fair.



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06/20/2024

Honest, fair, professional, and reputable shop! Needed work on my 2017 Honda Civic Hatchback, this is the place to have your Honda worked on! I came into the establishment and explained to Russell what I needed done on my car. I'm fairly knowledgeable in my car having done maintenance and work on it, I moved to Knoxville from Florida and my living situation is sub-optimal to actually work on my car myself. I am very keen and cautious when it comes to finding a shop to work on my car as I've been burned in the past with dishonest and horrible individuals running car shops. As I explained to Russell what I needed done he was very receptive as well as knowledgeable in understanding what needed to be done, given that my car is modified I gave specific instructions on things he acknowledged throughout from beginning and end. Labor, price, time was all discussed prior to dropping my car off and showed great transparency and professionalism! I've already been to his shop twice to get things worked done and will be a returning customer and will definitely recommend this shop to anyone I know.



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06/06/2024

I took my car here a couple weeks ago because my car was suffering a coolant leak somewhere. While unfortunately they couldn't quite figure out where the leak was as they found no external leak and they didn't want to go messing with my hybrid system (which I completely understand and appreciate their straight-forwardness); they were all super kind and genuine people. If I was in the area again and had another issue with my car, I would 100% come here first. :) Also if the the folks there read this: I took it to a Hyundai dealership and they found that it was my EGR cooler line that was leaking coolant.



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05/23/2024

Needed A/C valve replacement. I took it to Christian Brothers and they tried to add an additional repair to the job. We took it to Hall's and they said that the additional repair wasn't needed and also quoted me almost half the price of CB. They fixed it in a day and it's running great. Great customer service as well.



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05/22/2024

I was looking for an honest mechanic and word of mouth pointed me to Dennis Hall. I am very pleased with the service and the outstanding reviews I read were on point. I'll be dealing with Dennis Hall for my car service needs going forward



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05/16/2024

When I need to know something will be done correctly, I take my car to Dennis Hall's. They can be trusted.



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05/06/2024

Great experience, professional, and I felt well taken care of!



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05/02/2024

This is a the type of auto repair service that you use for a lifetime. They are honest, fair and knowledgeable. You will have to wait awhile for an appointment but they are worth it.



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04/18/2024

Great people. Trustworthy. Efficient. Communicates well.



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03/30/2024

Took our 2002 Honda odyssey in with a blinking drive light and the service was fantastic. Shop was great about staying in touch and the turn around was so fast. Great prices and people, if we need service again we will be returning



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03/22/2024

This is the most amazing auto service! They do a great job and their prices are fair. The only place I will take my cars



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02/25/2024

My alternator went our. I had my car towed. My car was fixed within 24 hours.



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01/19/2024

I was leaking oil from my car and my manager recommended to come here. After checking my car out Russell discovered I just needed an oil change and new filter because I put things off too long and it was showing! Great customer service and not trying to rob me blind! Definitely a life long customer now for sure!



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01/17/2024

Most honest people around. Dennis Hall taught them well.



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12/14/2023

Excellent service and great people! I have used their services for over 20 years. Always reasonably priced, quick turnaround, never had to return to fix the same issue. TODAY, I had a problem with my non-electric, mechanical seat in my VW Beetle. Even though they don't service VW, I called Quinton because the local dealership wanted $220 to just look at it parts and labor would be above that. (Ew!) Quinton not only fit me in, they fixed this issue in 10 minutes (and refused to charge me since no parts were needed). These are good people you want to give your business to. :)



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12/05/2023

Fantastic experience every time. Russ the other staff are great!



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11/29/2023

I've used this auto repair shop for years and have always held them in the highest regard. Very professional and thorough.



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11/14/2023

The people here have just been amazing! They don't charge an arm and a leg for the work, and they do a good job. I've never had to bring it back because they misdiagnosed a problem and super nice, too! 5 stars, but I'll offer the 6th here.



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11/09/2023

Great service, been very impressed. Was quoted crazy price on getting timing belt fixed and they beat it by 35% and got it done in 2 days. I was told by another shop it would take a week or more. Love these guys and will be a repeat customer.



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11/07/2023

We had a great experience. Service was reasonable, everyone who worked there was super friendly. Work was done timely. Will definitely return!



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10/12/2023

Fast, accurate analysis of my problem, with old-fashioned, personalized customer service. Bravo!



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10/02/2023

Incredibly honest people. Fairly priced too. You guys have won my business.



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09/13/2023

These guys are AMAZING!! There is absolutely NO one else I trust to work on my car. Honest, affordable, dependable service! On a side note, unlike other repair shops, they don't try to manipulate or take advantage of women! Thank you all so much!



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08/30/2023

Quick service, great communication, fair pricing and a loaner car! Very pleased, will return for all my car needs.



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08/15/2023

Excellent service as always! I'm glad there are reputable businesses that operate with integrity like this one. Thankfully, they were able to take care of an emergency need and fix a long-term issue in a single day. This is not always the case since they are so very busy! Thank you!



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08/10/2023

Very friendly and professional, specialist in Honda and other JDM vehicles.



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08/06/2023

Great experience! Honest, fair and affordable!!



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07/21/2023

Great guys. They got my car up and running in no time for a reasonable price.



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07/17/2023

Russell and team are great!



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06/18/2023

Did a great job troubleshooting a problem on my Jeep Wrangler! Thank you so much!



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06/06/2023

They earned a customer for life today. They are just good people. Treated me fairly, and helped me out. An act of kindness that truly made my entire week! Will tell everyone I know!!!



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05/11/2023

My boyfriend had his car looked at - we thought it was a bad wheelbearing nope, just awfully worn tires. The people were kind and knowledgeable. Would recommend them and will be coming back!



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04/18/2023

I can't say enough about the people that work here, they were able to fit me in on short notice for what seemed like a simple issue but turned out to be a little more complex and immediately began correcting the issue when I arrived. I was met with kind customer service, an excellent correction to the original issue and an invitation to come back if some adjustment was still needed. Top notch repair shop. Thanks for fixing my headlights and the dedication you all provided to seeing it through.



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04/11/2023

Great people, Great service. I highly recommend



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04/06/2023

They are so friendly and helpful every time I come here.



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02/14/2023

We contacted Dennis Hall's Auto Service on the recommendation of a friend who has been going there for 20+ years for an oil leak and axel replacements on our 2013 Odyssey. After the repair work was done, there was and issue with a factory defect on a seal causing the leak to continue. This was no fault of the mechanic's but they went above and beyond to rectify the situation. This exhibited the utmost in professionalism and was the epitome of excellent customer service. They have won a customer for life. I would and will send my mother there for her auto repair needs and can't recommend them enough.



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02/11/2023

This is a fine shop. They really know Subarus. I brought in my 2016 Subaru Forester that suffered from front end rattling at particular speeds. They quickly diagnosed the problem worn front bushing control arms and replaced the parts. Drives like a new car.



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01/30/2023

Our Jeep was at two different ASE certified mechanics which both failed to repair our Jeep. One of them has supposedly been the Jeep expert for 20 years. Turns out we had a worn camshaft lobe causing the misfire. They replaced it almost 3 months ago and the Jeep runs like new again. It's good to know they can do repairs other than basic repairs here.



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12/30/2022

Fantastic service through Dennis Hall, highly recommended. Very transparent with the customer throughout the entire process. Will definitely be using them again with any car issues.



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12/06/2022

Great place they treat you like family



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11/30/2022

Amazing customer service and very helpful mechanics.



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11/29/2022

They got me in the same day I called, were quick and even plugged a hole in my tires for free. Really great service



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11/11/2022

The best shop I've been to EVER. From day 1 until finish, Russell walked me through everything, kept clear and precise communication. Stayed true to budget, and did me a huge favor in fixing my car. I've been to three other mechanics in TN around the Knoxville area, and no one does it like these guys. For ANYBODY looking for a miracle worker of a mechanic crew, look no further. Russell even stayed a couple minutes after hours just to get a payment processed from me, just so that I could have my vehicle faster. Couldn't have done any better! Customer for life.



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10/24/2022

If you're looking for auto repair, there's probably no other place that will be so honest with you. They're always fast and friendly and do not overcharge you for anything that you don't need. They are outstanding.



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10/19/2022

Fantastic customer service. I have two kids at UTK and we live in Nashville; car had issue with something draining battery or alternator... I had the car towed to Dennis Hall's Automotive and they kept it for several days trying to identify the issue. They even had the battery (warranty) replaced through Auto Zone and I did not even know that up front! They found the problem and corrected it. Russell called me 1-2 times every day keeping me posted. I wish they had a shop here in middle TN close to me. So thankful that I found them and as much as I hope I don't need them again :-) at least I know someone in the area I can trust.



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09/08/2022

Excellent auto service. These guys are great. Quick, friendly and honest.



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09/01/2022

A great group of trustworthy mechanics.



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08/26/2022

So great to have found a trusting service advisor who is honest, patient and transparent - we will be back!



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07/22/2022

I can't say enough good things about this auto repair shop! I've taken my car there for many years and they're very competent, reasonable and honest. Quinton fixed my Honda Accord signal lights today in a few minutes (without an appointment) that were malfunctioning.



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07/17/2022

They did a great job for me. Very Pleased



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06/30/2022

Great guys



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06/27/2022

These guys are the best, period. Honest, reliable, and easy to work with. They have been keeping my cars in top shape for years.



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06/16/2022

I will go to Tennessee from ohio just to get my car fixed by Dennis halls auto. When you find a good mechanic . Keep them.



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06/14/2022

We've been taking our vehicles here for years & years ... taking care of our Hondas - Toyotas - Subarus, always doing an excellent job (other brands too). They even fixed a problem on my Subaru that the dealer couldn't figure out!



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06/02/2022

There aren't many Honda-specific shops in the area that are as familiar with S2000's as Dennis Hall's shop. I love bringing my S2K here because they're no-BS, make reasonable recommendations, and I know they have the expertise and experience to keep a 20+ year car running well to the 40+ year mark!



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05/27/2022

I had taken my 2013 Ford F-150 into two previous auto shops and even back to the dealership (I bought it a week ago) and they could not figure out what was wrong with it. It has a shaking sound coming from the undercarriage and the best answer I could get was I really don't know or it could be something in the gas but you'll just have to drive it to find out. I called Dennis Hall's and they told me to swing by and they'd take a look at it. He test drove it and immediately knew what was wrong (he worked at Ford for 10 years prior). He even plugged in his computer and ran codes thru my truck and reset the entire system. Didn't even charge me for almost an hour or his time. Very, very knowledgeable people and would recommend them to anyone who wants to take good care of their car!



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05/05/2022

These guys are just the best in town if you need repairs!



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05/05/2022

I can trust the guys to do the job right, they are very friendly and listen to my concerns. The waiting area and rest room is clean, neat and smells good.



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03/27/2022

My husband and I cannot put in to words how thankful we are for the people who work at this establishment, especially Russell. My vehicle that I had just purchased broke down while my daughter and I were traveling. The vehicle was towed to a nearby dealership since we were out of town and they were horrendous to work with. So we found Dennis Halls place on google and decided to have it towed to them. Russell spent more than just a few hours over the course of the week talking through everything with my husband, running diagnostics, test driving, and brainstorming on the issue. At the end, the vehicle has to be taken to the dealership we bought it from for repairs, but Russell made sure to get the vehicle to a point that we could drive it 300 miles home instead of having to pay a fortune to have it towed. Again, words cannot express our gratitude. We are so thankful for these kind hearted, honest, and hard working individuals. What a blessing!



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03/01/2022

They've been super helpful and done great work on my sequoia



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02/26/2022

Peace of mind can not be purchased! Being new to the area, finding a reputable mechanic can be very taxing. My 2013 Subaru, suddenly had lights flashing like a Christmas tree. Immediately "googling" "Best Subaru Mechanic near me now", brought up Dennis Hall's. The positive reviews of customers for Dennis Hall's, led me to Russell and Carrie. The diagnosis was "Spot on", and hearing my vehicle was my sole transportation, they ordered the part immediately and was able to get me back on the road in just two days! This is unheard of today, but they did it!! And price, VERY fair, and BONUS, as I am a Veteran, they honored a Military discount! Thank YOU for YOUR Service Russell and Carrie! I am genuinely grateful for you and the peace of mind you left me with. So good to have my car back! Found my "Go To" mechanic in Knoxville



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02/21/2022

My car had a busted exhaust pipe, and the worker there recommended Kar Kare Muffler to fix it at a cheaper price! They were honest and said it could be repaired/welded back together, whereas they'd have to charge $2k to do a whole replacement of the exhaust system if I went here. I appreciated their honesty, and they didn't even charge to take a look at it. AND my car was fixed at a reasonable cost at the place they recommended. Definitely great workers here, and I'll definitely look at going here if I have any issues in their area of work!



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02/03/2022

I was told by my dealership that it would take 1-2 weeks to even diagnose my car due to a backlog, so I called and spoke with Russell, who was willing to fit me in immediately and explained what he thought was going to be needed based on my description of the car trouble. My dealership ended up looking at my car and providing a quote, but I did not trust them fully so I called Russell back and he was able to quote me $250 less than the dealer. Unfortunately, I didn't have the time/transportation to move my car at that point, but I plan to go straight to Dennis Hall's next time I have any car trouble. They are courteous, honest, and genuinely helpful, even before they have you as a client!



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12/03/2021

These guys are getting it done here, one of my favorite garages.



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11/17/2021

Can't say enough about this shop. Not only did they take great care of my aging vehicle, but after being quoted several hundred dollars for the initial quote on a bad Heat/AC system.. after getting into it they discovered a loose ground wire that was causing the system to short! Only charged me an hour of labor. Dennis Hall's has earned my trust for life.



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10/28/2021

I was heading through Knoxville on a road trip. I had a coil issue on my F150. They had me back on the road in 90 minutes. These guys are pros!



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10/03/2021

We have used their services several times over the last 20 years. Always pleasant to work with.



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09/23/2021

I have been coming here for years. Always great service; always a friendly helpful staff; always a fair price for their services and product. I will not go anywhere else with my car or truck.



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09/15/2021

My college student daughter had her car blow a part and spew water everywhere. She's in the middle of a really tough semester and I'm 3 hours away. Dennis Hall came highly recommended on the UT unofficial parents page, from a local. I called, she had the car towed there, and he fixed it within her extremely tight schedule. Thank y'all so much for being a place I trust to take car of my kid when I can't get there, and for making this bad situation just a hiccup! Catherine Foreman



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08/18/2021

We have been using Dennis Hall Auto for many years. Have always been satisfied with the work. They are not a "we'll try this and see if that solves the problem" repair service. They diagnose the problem and fix it. Routine maintenance keeps her running.



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08/16/2021

Always excellent service



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07/02/2021

Very trustworthy and fast service. I'm happy to have found a great auto shop



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06/17/2021

Highly recommend! Friendly, professional and very knowledgeable. Will definitely be going back for all of my auto needs.



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05/20/2021

Always great service and repair for our Honda Odyssey



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04/30/2021

Great people work there and great service!!



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04/30/2021

First time my 2004 Jeep which I drive daily and which has never been touched by any mechanic except me had a symptom which I could not identify. I haven't been feeling well so I took a shot This place came highly recommended by people who know nothing about cars but have come to me asking if that seemed fair to which I said yep. In my mind I thought, motor mounts or transmission mounts (neither cheap) I told them I would pay for a diagnostics in case I didn't have them do it, Russel said no need. While waiting Thad a mechanic there, came over to the Jeep and asked if I would pop the hood. He looked in the engine, then got under it, then worked his way back until I heard "clunk" I knew what it was immediately U -joint. I wanted to test, he came out said that's the culprit U-joint. Went inside he told Russell, who looked it up and told me how much it would be on the spot. End of story, I picked up my Jeep the next day, runs perfectly, price was what they said it would be and they also gave me a Veterans discount. My family has a local mechanic they can trust.



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04/28/2021

I would do business with Dennis Hall's Auto again and recommend them to anyone who asked. They were extremely professional and honest and did not overcharge. I really appreciate the quick and courteous manner in which you treated me and getting my car back on the road quickly. Thanks again. Rana Owens



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04/22/2021

Thank you it was fast upfront honest it was honestly a wonderful experience I would recommend going here!!



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04/20/2021

Great prices and great job!



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04/14/2021

I cannot express how thankful we are with this automotive repair shop. My wife and I were on our way to the smoky mountains and had a service light come on my ford f150 truck. We were about an hour from Knoxville when she called the Ted Russell Ford dealerships, the girl she talked to said they had no openings until May....this was April 13th! She then called Dennis Hall Auto and spoke to Russell. Russell was absolutely awesome, he thought we might have a power train issue because of the ?warning we got, so he suggested we might need the dealership for warranty service. When we told him they put us off, he said bring it to them and they would diagnose. After running diagnostics, they looked a little closer and found a wire disconnected. We initially thought we might be there for days, but they had us in and out in an hour. We appreciate you guys so much!



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03/07/2021

Fantastic establishment. Won't take my Acura any place else. Fair prices and quick work.



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03/04/2021

Very polite, helpful, and affordable. This was the fourth mechanic I brought my car to for the SAME problem. They finally fixed it! Very excellent work by the mechanics here.



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01/27/2021

Back in South Florida I had a trusted mechanic that I could go to but being in Knox I didn't know any so I went here based on Google reviews. They took care of issue and was 100 less than the Mobile mechanic. Will go back for any car needs.



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01/26/2021

Very friendly and honest staff. As first time customer, I brought in a list of $4000 of items that dealership said required immediate service. Here, the report was only one item might need service based on time/mileage but nothing critical. Highly recommend!



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01/19/2021

I have been taking all of my cars to Dennis Hall for the past 20 years and will continue to do so.



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01/06/2021

This place is very busy. The employees are very nice, professional. Their prices are amazing. I recommend dennis hall for your repairs.



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01/06/2021

We're new to Knoxville. I needed a simple oil change, transmission flush, and tire rotation. I went to an unnamed shop in Farragut and came out with a $800+ quote listing a multitude of issues with my car that had no actual problems. I called Dennis Hall's upon a recommendation that I saw on NextDoor. He gave me very reasonable quote over the phone and was able to schedule me right away. We have several Hondas and we have had them work on all of them - from a simple oil change, timing belt, and spark plugs, etc. Service is good, pricing is very reasonable, and the waiting area was nice. Glad we've found a good place here in Knoxville!



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01/05/2021

Amazing service and honest people!



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12/16/2020

Great shop.



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10/20/2020

Thorough, reasonable, informative & friendly. All you could want from an independent shop.



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09/21/2020

As always, honest and quick.



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09/16/2020

Always friendly and super helpful



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09/12/2020

Their honest and reliable



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09/12/2020

Best service always ?they do all the work on my car.



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08/13/2020

Ran over some debris on the highway and my low tire pressure light popped on - and noticed there was a bent in my wheel. A coworker who previously worked as a mechanic referred me to Dennis Hall and after reviewing the many 5 star reviews, I reached out. Russell with the shop was very helpful and I was able to drop my car off after hours and pick it up after hours due to my work schedule and fiancés work schedule. Russell called me the morning they were looking at my car and provided me with what needed to be done to keep me safely on the road. I found the shop to be very honest and prices to be very fair. Extremely pleased with the work done and customer service - I have a feeling Dennis Hall will become our go to car maintenance shop. Thanks y'all!



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07/23/2020

If you have a Honda or Toyota, This is the place to go. Been in business over 20 years. Only place i would take my old Integra for any type of repairs.



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07/16/2020

They have always been able to get me in quickly whenever my car has a problem. I trust them to give me honest input and repair cost about my vehicle. They even gave me a ?loaner car' to drive for two days while they fixed my vehicle. Very professional and kind.



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07/15/2020

Very friendly and knowledgeable



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06/17/2020

They were able to diagnose the problem quickly and did not try to fix things that weren't broken, unlike the dealership. When the repair was completed, they showed us what was broken and explained how the figured it out. They even apologized for the cost (which was only HALF if what Toyota of Knoxville was going to charge)! Highly recommend!



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06/15/2020

Great service, very trustworthy.



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03/08/2020

Got the part we needed installed at a good price. I will definitely be going back for more repairs.



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02/11/2020

Great team. Honest advice and fair prices! Russell was great to work with.



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01/29/2020

Always good dependable service at a reasonable price



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01/20/2020

They are amazing! We were trying to get back from pigeon forge to Atlanta, and they were able to take care of our car trouble very quickly! Cannot day enough good things.



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01/05/2020

Was referred to this place by a family friend and I was not disappointed. Great work on my Subaru highly recommend!



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01/02/2020

Fair pricing but very busy, feel they're very honest also



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12/30/2019

Excellent service and communication.



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12/29/2019

They gave me an honest repair quote and explained exactly what the problem was. Everyone was extremely nice and my car is running well. Although they are Honda and Acura specialists, they knew what my Buick needed and were familiar with notorious issues with this engine. Very trustworthy.



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12/20/2019

First time customer (12/19) and regret that I haven't been going here before. Needed help with an Acura electrical issue. Mr. Hall and team fixed it quickly and advised me on another question I had. The folks are friendly, smart, honest (how rare is that, today?), and more than fair. I definitely will be a repeat customer.



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11/16/2019

Our daughter scheduled an appointment to have a used vehicle checked at Dennis Hall's while she had it out for a test drive. They got the car in and assessed it thoroughly in a timely manner. The waiting area and restroom were nice and clean and the staff was friendly. I would use this establishment again and recommend it to others!



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11/05/2019

This place is amazing. I would give them more than 5 stars if it was possible. Russell is extremely patient and helpful. They even stayed later than regular hours to finish the job. I normally take our 95 Honda but this time I took our Nissan Maxima. They work on more than just Hondas! Their prices were half of the quotes I get from Nissan!. Thank you Dennis Hall Honda!?



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08/09/2019

I have had my cars serviced by Dennis Hall for over 24 years. I was eighteen when I bought my first Honda Accord and they were recommended. They are always helpful and explain all options. Top notch service and informative mechanics. You'd be crazy to go anywhere else!! I was surprised to see Ms. Debbie at the reception desk. She has been with them forever, which is a sign to me that her employer takes care of his people. Check them out!!



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07/31/2019

I take all my vehicles here for service. The staff is friendly and honest. They do a great job. I highly recommend them.



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07/26/2019

This is the only auto repair shop I trust with my 1998 Honda CRV. It has 310,000 miles on it, and the same mechanic has worked on it since the day I bought it in 1999. When you have something that works, stay with it, be it car or car fixer.



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06/09/2019

We take our Honda there for all services. The staff is very knowledge. They track our history and make recommendations.



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03/09/2019

These guys have been my go-to mechanics for my family fleet of cars for years. Russell & Debbie are always helpful and respectful. They've serviced my hondas, subarus, and now my mazdas. Most of all, they've earned my trust through honest, accurate work and reasonable prices. They are worth it.



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01/24/2019

Dennis & crew are eager to make each visit comfortable & efficient. Russell & Debbie greet you & record your needs. Charles & gang provide the technical expertise. Recommend highly.



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12/11/2018

Excellent service and reasonable prices.



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10/09/2018

Top notch customer service.



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08/16/2018

Did any amazing job changing out my timing belt. Even let me use their loaner car overnight for no charge



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06/06/2018

Courteous timely repairs performed



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03/25/2018

Staff is friendly and knowledgeable. Facility has a nice, clean, cozy waiting area with a restroom, filtered water dispenser, and TV. They also have a huge stack of Highlights magazines for kids to look through while waiting. I have been bringing my Prius here for a little over a year now and have always received excellent and timely service. My only advice would be to call a few days ahead for an appointment as they are always very busy.



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02/07/2018

My original review has been removed, due to a resolution with the shop. Since originally posting this review, I've contacted the shop and was put in touch with the owner. Once I explained the details of the situation, the mechanic responsible was let go for this and other reasons. The owner then immediately agreed to cover the cost of all labor they performed, as well as labor to repair my car locally since I had since moved to Austin, TX. Most shops would do no such thing, especially allowing another shop to repair their work and covering the full cost. Most shops would have not been so generous and helpful with this. I feel that my issues were directly related to the mechanic involved, and I feel very comfortable using this shop again.



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01/24/2018

Great service, knowledgeable mechanics and honest work.



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12/02/2017

Great shop great service highly recommended



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11/02/2017

They are great honest guys



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07/03/2017

Great service



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06/23/2017

Great experience! Dennis Hall is the honda/acura specialist! Thank you im done leaking and buying oil.



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05/02/2017

No nonsense prices, diligent mechanics with a family atmosphere



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03/26/2017

Great service really know their stuff great work and great prices



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03/23/2017

100% The best guys in Knoxville, Always Honest, Fair and quick! Thank you guys for all the help!



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03/06/2017

They are great to work with



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10/18/2016

This place is awesome! It's great to have mechanics you can trust and who do the job right! Never had an issue here! Recommend to everyone!



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09/01/2016

Staff is great. Russell is great to work with. Good communication. Thanks for great service!



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03/09/2016

These guys are honest, knowledgeable and charge a fair price.



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04/09/2015

I recently had my transmission replaced by them and could not be happier about my experience. Spending a large amount of money on your car is never pleasant & it's also very nerve racking, for me anyways, but these guys put my mind right at ease. I never felt uncomfortable and they explained everything perfectly. Their customer service is ON POINT!



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03/05/2014

Awesome service!! Top notch!! Can't say enough about the service!!



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02/02/2013

I've been a loyal customer for about 10 years. These guys rock! Always professional and would rather tell you to sell the car than keep putting money into it. They replaced a radiator in my truck less than a year ago. It failed recently and left me stranded about 128 miles from home. I replaced it where I was stranded and when I got back to town they refunded my money before they get reimbursed from their supplier. They took care of me before they were taken care of, now thats customer service. They also provided me with a loner car when the repairs could not be done because parts were not available in a timely fashion. Overall a honest hard working shop.



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Great service.


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Great experience! Dennis Hall is the Honda/Acura specialist! Thank you.


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No nonsense prices, diligent mechanics with a family atmosphere.


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Great service. Really know their stuff. Great work and great prices.


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100% The best guys in Knoxville. Always Honest, fair and quick! Thank you guys for all the help!


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They are great to work with.


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This place is awesome! It's great to have mechanics you can trust and who do the job right! Never had an issue here! Recommend to everyone!


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Staff is great. Russell is great to work with. Good communication. Thanks for great service!


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The best customer service/Experience EVER!!! I purchased a car at a dealership. Turns out it had major damage, and the dealership would not help, but Dennis Hall's Auto did! They went above and beyond for me. All the inspections were free, and they worked with me on everything that had to be done. Which was a lot!!!! Five stars all the way!!!!!!


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These guys are honest, knowledgeable, and charge a fair price.


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First Class Service All The Way! I've been using them for over 10 years, and the price is always fair, the staff and technicians are knowledgeable, and the shop and waiting area are always clean. Shops like these are almost gone forever. I highly recommend them!


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My car broke down on the road, and I was towed into Knoxville, TN. I looked on Google+ for a reliable repair shop for my Nissan Pathfinder and found these reviews. These people are qualified and honest. The communication was excellent, and they went out of their way to repair the vehicle for as little money as possible, while making sure it was properly repaired and safe. I definitely recommend this business.


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I recently had my transmission replaced by them and could not be happier about my experience. Spending a large amount of money on your car is never pleasant, but these guys put my mind right at ease. I never felt uncomfortable, and they explained everything perfectly. Their customer service is ON POINT!


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Awesome service!! Top notch!! Can't say enough about the service!!


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I don't take my vehicle anywhere else. The staff is second to none.


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Best automotive shop in Knoxville.


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Excellent service, great work, honest dealings!


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I've been a loyal customer for about 10 years. These guys rock! Always professional and would rather tell you to sell the car than keep putting money into it. They replaced a radiator in my truck less than a year ago. It failed recently and left me stranded about 128 miles from home. I replaced it where I was stranded, and when I got back to town they refunded my money before they got reimbursed from their supplier. They took care of me before they were taken care of, now that's customer service. They also provided me with a loner car when the repairs could not be done because parts were not available in a timely fashion. Overall an honest, hard working shop.


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Took my Civic there to have rear brakes worked on. I had been short on funds, so I was riding metal/metal. The staff was all very nice and accommodated my repair on short notice. Price seemed reasonable at a grand total of $320 for pads and rotors.They had a $25 coupon on their website also!


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I have been going to Dennis Hall's for years, and I have never been given any reason to doubt their diagnosis or quality of their repair. Always been satisfied and felt as though I was getting a fair deal.


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What Our Customers Are Saying

Hands down the nicest people ever.They replace my headlight for free today.For my birthday what a blessing I will use them for everything I need in the future they didn't have to be so kind. Such an amazing place I recommend them to everyone having car trouble go see these guys

, 11/21/2025

I took my 93 Nissan to Dennis Hall back in March because it was idling rough and had them go ahead and do a rear end service on it as well. They did great work and at an adorable price. It is now August and I noticed it looked like my rear end had leaked a little bit and called them to see if I need to schedule an appointment to get it looked at again. They told me to just stop by and they would check it out free of charge to make sure everything still seemed correct. They got me in and out quickly and very pleased they took the time to make sure their work was correct and didn't make me have to pay for another service. I will be going back for all my vehicle needs 10/10 auto shop!

, 08/08/2025

Had an issue pop up when we were traveling on the interstate. We stopped here and they helped us out super quick and were very nice. If I lived in town this would be my mechanic.

, 07/17/2025

Great job fixing air conditioning in Hyundai veloster

, 06/15/2025

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